Critical Connections
Critical Connections is Dejero’s podcast showcasing the inspiring stories of individuals and organizations driving innovation in connectivity. From broadcasting pioneers to public safety leaders, each episode dives into how their work keeps communities connected, informed, and safe. Listen to discover the technologies and teamwork shaping a more connected world.
Episodes

4 days ago
4 days ago
When you hear "artificial intelligence," what comes to mind? Fear of job loss? Sci-fi robots? Or the promise of innovation? In this episode, we explore how AI is already transforming public safety — from predictive policing to streamlined emergency response — and tackle the big questions about ethics, trust, and change management.
🎯 What We Cover:
How AI is changing emergency response and 911 operations
Overcoming resistance to change in high-stakes environments
Microsoft's new AiRS (Advanced Incident Response System)
Why connectivity is critical for AI systems to work in real-time
Real client success stories from early AI adopters
The truth about AI replacing humans vs. enhancing capabilities
Freeing up officers to focus on what they love: investigation and critical thinking
🎙️ Expert Panel:
Christopher Blake Carver - Director of Market Development, Hexagon Safety, Infrastructure & Geospatial (Former NENA 911 Association)
Sai Narain - Director of Technology Strategy, State & Local Government, Public Safety & Justice, Microsoft
Kevin Fernandes - Chief Revenue Officer, Dejero
Ivy Cuervo (Host) - Director of Brand & Communications, Dejero
🚨 Critical for Public Safety:
At the heart of AI innovation is connectivity — ensuring AI-powered tools can respond in real-time during life-or-death situations. Discover how Dejero and Microsoft are partnering to close the information gap and push technology to the edge.
🔗 Useful Links:
Learn about Dejero's public safety solutions: https://www.dejero.com/industry/public-safety
Book a demo: https://www.dejero.com/contact-sales

Wednesday Apr 30, 2025
Wednesday Apr 30, 2025
When every second counts, reliable connectivity can make all the difference. In this episode of Critical Connections, we sit down with Lieutenant Ben Jones from the Winston-Salem Police Department as he reveals how their Real Time Crime Center is solving critical cases—from shootings to missing persons—in mere minutes.
Discover how Dejero connectivity technology is empowering law enforcement to respond:
Faster to emergencies
Smarter with critical data
More effectively in high-stakes situations
This game-changing approach to public safety isn't just impressive—it's saving lives in our communities every day.
Ready to transform your operation's connectivity strategy? Watch our full interview now!
📺 SUBSCRIBE for pro insights: youtube.com/@DejeroLabs
🔍 Explore Dejero tech: https://www.dejero.com/industry/public-safety
📞 See Dejero in action: dejero.com/contact-sales

Monday Mar 31, 2025
Monday Mar 31, 2025
TJC’s live TV shopping network reaches 30+ million homes–and every seamless broadcast depends on rock-solid connectivity. In this episode of Critical Connections, broadcast managers Victoria Roche and Martin Willingham reveal how Dejero technology keeps their live broadcasts running flawlessly–from fast setup to uninterrupted streaming.
🔗 Watch now & level up your workflow! 👇
📺 SUBSCRIBE for pro insights: youtube.com/@DejeroLabs
🔍 Explore Dejero’s tech: dejero.com/industry/broadcast
📞 Book a demo & see it in action: dejero.com/contact-sales

Wednesday Mar 12, 2025
Wednesday Mar 12, 2025
From live sports to record-breaking events, keeping a stream alive is no easy feat. But how do the pros make it happen? In this episode, John Castillo, CEO and Creative Director of Scratch Takes, reveals the behind-the-scenes magic of live production. 🎬✨ He shares how his team overcomes technical challenges and how Dejero ensures high-quality, uninterrupted streaming–even in the most unpredictable locations.
🔗 Watch now & level up your live production game! 👇📺 SUBSCRIBE: youtube.com/@DejeroLabs
🔍 Explore Dejero’s tech: dejero.com/industry/broadcast
📞 Book a demo & see it in action: dejero.com/contact-sales

Thursday Feb 06, 2025
Thursday Feb 06, 2025
Reliable connectivity is crucial in law enforcement where timely information can make the difference between life or death. In the latest episode of Critical Connections, our Ivy Cuervo and Jehan Karim speak with Chief David Aguilar, Founder of the DVA Group and Former National Chief of the U.S. Border Patrol.
Together, they explore how Dejero critical connectivity is transforming the way law enforcement and national security agencies operate. Chief Aguilar shares his unique insights on the importance of real-time data, seamless communication, and collaboration in keeping communities safe and secure.
SUBSCRIBE TO OUR YOUTUBE 🔥https://www.youtube.com/@DejeroLabs
LEARN MORE ABOUT DEJEROhttps://www.dejero.com/industry/public-safety
CONTACT US FOR A DEMOhttps://www.dejero.com/contact-sales

Wednesday Jan 15, 2025
Wednesday Jan 15, 2025
In this debut episode of Critical Connections, Ivy Cuervo and Michael Stanton from Dejero sit down with Lawrence Partington, CIO and founder of TV2GO. As one of Dejero’s earliest adopters, Lawrence shares how the technology has revolutionized his work—from enabling a livestream for the Canadian Space Agency to empowering his mobile studio truck to broadcast live interviews from virtually any location. Discover the innovation driving connectivity and the stories behind it.
SUBSCRIBE TO OUR YOUTUBE 🔥
https://www.youtube.com/@DejeroLabs
LEARN MORE ABOUT DEJERO
https://www.dejero.com/industry/broadcast
CONTACT US FOR A DEMO
https://www.dejero.com/contact-sales
LEARN MORE ABOUT TV2GO
https://www.tv2go.com/